Privacy Policy

Last Updated: January 12, 2025

At Zenviben, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the “Site”).

1. Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or contact us. This may include:

  • Name
  • Email address
  • Shipping address
  • Payment information
  • Telephone number
  • Any other information you provide when interacting with our Site

Additionally, we automatically collect information about your use of the Site, including:

  • IP address
  • Browser type
  • Referring/exit pages
  • Date and time of your visits
  • Other browsing behavior

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Improve our website and services
  • Send promotional offers (if you have opted in)
  • Provide customer support

3. Data Security

Your privacy and data security are very important to us. Our website is hosted on Shopify, a leading e-commerce platform that employs advanced security measures to protect your personal and payment information.

Shopify uses Amazon Web Services (AWS) to power its infrastructure, ensuring that your data is stored on the same secure servers used by some of the world’s most recognizable brands, including Red Bull, Tesla, and many others. Shopify is certified under the Payment Card Industry Data Security Standard (PCI DSS), which is a stringent security standard designed to protect credit card information during transactions.

4. Sharing Your Information

We do not share your personal information with third parties, except as necessary to:

  • Process payments (e.g., using payment processors such as Stripe or PayPal)
  • Fulfill your orders (e.g., shipping partners)
  • Comply with legal obligations

We will not sell, rent, or trade your personal information to any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Update or correct your personal information
  • Request that we delete your personal information
  • Opt out of receiving marketing communications

To exercise any of these rights, please contact us at the information provided below.

7. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.